- Booking Confirmation : All bookings with Melbourne Silver Taxis depend on vehicle availability. Customers should provide accurate pickup details, travel dates, contact numbers and destination addresses. We recommend booking in advance to avoid last-minute delays.
- Airport Transfer : Passengers must share correct flight details when booking airport transfers. Our drivers aim to arrive on time, but traffic, weather and flight changes may affect pickup schedules.
- Corporate Transfer : Corporate bookings require clear travel details and pickup times. Any changes to the planned journey should be shared with our team as early as possible.
- Wedding And Event Transfer : Customers should confirm pickup points, passenger numbers and travel schedules before their wedding or event. Extra waiting time or additional stops may attract further charges.
- Tour And Travel : Tour bookings depend on the agreed route, duration and destination. Changes during the journey may lead to additional fares based on travel distance and time.
- Parcel Delivery : Customers must provide correct sender and receiver details. Melbourne Silver Taxis may refuse parcels containing dangerous, illegal or restricted items. Delivery times may vary due to road conditions.
- Payments And Charges : Fares depend on the selected service, journey distance, waiting time and applicable fees. Customers should confirm payment arrangements before starting their journey.
- Cancellations And Refunds : Customers should inform us promptly about cancellations. Refunds and cancellation charges depend on the booking details and any costs already incurred.
- Passenger Responsibilities : Passengers must respect drivers, follow road safety rules and avoid damaging vehicles. Smoking and unlawful behaviour are not permitted during travel.
- Changes To Terms : Melbourne Silver Taxis may update these terms when required. Customers should review the latest conditions before confirming their bookings.
Melbourne Silver Taxis offers airport rides, corporate travel, wedding trips and parcel delivery.